Vacantes de agente de centro de atención al cliente en Portugal

Are you interested in social media? Do you like to watch small videos? If the answer is yes, then you must start your career in a globally present organization working as a Video Content Analyst.

Do you want to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team!

Your responsibilities and impact working as a Video Content Analyst will be:

Reviewing content (videos, image, text, and audio) in accordance with policies

Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies

Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals

Ensuring user and brand safety

Being able to provide services on a 24/7 shift rotation

Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.

Skills, qualifications and interests you need to succeed in this role:

A native level of German and a good level of English

Keeping up to date with Social Media trends

Politically fit

Being motivated and committed in your work

Excitement about intercultural communication and the expatriate lifestyle

Living in or willing to relocate to Lisbon for an international career and life experience

Having a valid Portuguese work permit (required)

What's in it for you?

Pleasant and inspiring working atmosphere

Opportunity to be part of a rapidly expanding global organization with irreproachable reputation

Professional development and clear career path

Training & development opportunities

Competitive salary & relocation allowance and assistance*

Free fruit, coffee, tea and water and a lot more!

Your Future Company:

Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.

Required language: German