Demanda en Rumanía de agente de centro de atención al cliente

No experience needed; we are making you a star!

Come to our huge studios in Bucharest and join over 2000 people like you who have chosen a more exciting start to their career gaining great experience in a booming industry!!    

ARRISE powers Pragmatic Play, a leading supplier of player-favourite content to the iGaming industry.      

We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.      

This role is with the ARRISE group powering Pragmatic Play.      

We are seeking a dynamic and playful colleague to join our team as a Game Presenter. In this role, you will present live games to our online customers and based on some exceptional business demand; prepare and shuffle playing cards in accordance with procedures and schedules. In practical terms you might expect to perform mostly as a Game Presenter with potential hours or shifts on demand with other tasks such as shuffling and attending various games.  

Required skills or abilities:      

Fluency in Swedish is a must

Good presenting skills

An enthusiastic and positive attitude with an outgoing personality

Must be able to maintain high energy levels for the duration of games that require a more animated performance

Flexibility of working hours and the ability to commit to a 24/7 service pattern

Must be reliable and have good attendance and timekeeping records

Attention to details and excellent people skills are essential as this is a customer facing role

Must be able to demonstrate the ability to think quickly and remain calm under pressure while maintaining accuracy, discipline and discretion

Responsibilities:      

To be “the face” of the company delivering expert knowledge and superior gaming quality

To represent and maintain Pragmatic Play brand by consistently adhering to the company presentation and grooming policy

To present all games in the required professional manner, showcasing exceptional presenting skills at all times in line with the company performance expectations

The ability to engage players

To maintain a professional level of technical proficiency in all games with the ability to remain fully aware of your performance at all times and ensure compliance with the Pragmatic Play brand guidelines

To have an active role in the company’s continuous improvement plan to achieve plans for future growth within the company

We are having new package for you:  

Competitive salary: Increased salary scheme after the probation period

Performance bonus: In addition to your salary, you will also be able to receive up to RON 3,000 net per month in our NEW and improved bonus scheme. You will learn how to work in filming studios, how to present on camera and how to work with our tech

Free meals: provided daily when you’re working.

Gym benefit: kicks in after your first 6 months

Shift allowance: +100% for legal holidays, +25% for night shifts, +10% for weekend shifts

Private health care insurance; best in class

Rewarding "Refer a Friend" Bonus: additional financial incentive for your contribution to company's growth

Paid initial training with different workshops and development classes;

Career growth opportunities within an international tech company;

Relocation Support for candidates abroad: We provide accommodation close to our office - two bedroom apartment for you and one of your new colleagues and we are paying the utility bills. We will cover the expenses for the flight tickets to Bucharest as well;

Required language: Swedish