Trabajo en Irlanda de director de servicios para los clientes/directora de servicios para los clientes

Duties to include running of shifts in a busy swimming pool environment inclusive of opening the building, ensuring all appropriate Health and Safety operational standards and met and maintained throughout the shift.  Assist in the appointment.  Training and sicipline of staff.  Wilingness to learn, follow and implement our Health and Safety standards.  Maintain relevant qualifications.  Working in a large diverse team this role should provide leadership to all co-workers.  Manage customer interactions from all booking queries for both individual and groups/schools, birthday parties.  Ensure compliance with all Child Welfare and Safety Standards within our Normal Operating procedures.   Demonstrate a clear understanding of the functions of a swimming pool/Water Features.

Maintain adequate Plant room checks and standards throughout the shift.

Maintain all cleaning and routine roster duties during the relevant shift.

Prepare reports as necessary, provide statistical information that may be required,

Advising General Manager/Operations manager of any repairs to building and plant

room that may be required, and provide advice on the maintenance and replacement of

equipment when appropriate.

Cover Senior Lifeguard Position where required.

Learn how to operate the BMS.

Personal Qualities & Attributes

Positive and enthusiastic person who enjoys working in a customer facing service

industry role.

Willing to exceed customer’s expectations.

IT Skills to easily be able to manage rosters and rotations and bookings.

Ability to both lead and work in a team alongside other team members.

Ability to work off of your own initiative.

Flexible work approach, mornings/evenings/weekends.

Ability to communicate easily with all customers.

Education requirements*:-

Qualifications Desirable (*but not essential)

Swim Ireland Level 1* (ideal but not essential)

IWS/RLSS Pool Lifeguard Qualification in date or willingness to become a Lifeguard.

Pool Plant Operator. *(Ideal but not essential)

First Aid responder Certificate. *(Ideal but not essential)

Be available for Garda Vetting.

Experience Required

Ideally experience in a management or senior leisure attendant role within the Sports &

Leisure industry.

Experience Teaching children’s and adult swimming lessons desirable but not essential.

Hours per week - 10-36, salary variable - Full Time seasonal.  Easter - Weekends and then full time July and August.  Start date 28/03/2024 - 01/09/2024.