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Dutch Data Annotation Advisor for an e-commerce company - Portugal
Contrato de agente de centro de atención al cliente en Portugal
Clasificación del trabajo: Personal de apoyo administrativo › Empleados en trato directo con el público › Empleados de servicios de información al cliente › Empleados de centros de llamadas › agente de centro de atención al cliente.
Traducción de la profesión: Empregados administrativos › Empregados de atendimento ao público › Empregados que prestam informações ao cliente › Empregados dos centros de chamadas.
Descripción de la oferta de trabajo:
Are you Dutch native or fluent with strong communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!
Our client is an online marketplace operated in a number of countries, offers heavily discounted goods which are mostly shipped to consumers directly from China
As a data annotation advisor, your daily responsibilities will include:
Reviewing and annotating data based on provided guidelines and criteria.
Ensuring accuracy and consistency in data labeling and annotation.
Identifying and resolving discrepancies or ambiguities in data annotations.
Collaborating with team members to maintain high-quality annotated datasets.
Adhering to project deadlines and quality standards.
Providing feedback on annotation guidelines and suggesting improvements.
Maintaining confidentiality and security of sensitive data.
Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.
To succeed in the role, you will need to have:
Native or proficient level of Dutch (C2)
Intermediate level of English (at least B2)
Excellent listening and written/oral communication skills in supported languages
Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
A motivated and enthusiastic personality
Self-organized, planning and prioritization skills
Dependable, reliable and able to perform duties with minimum supervision
Ability to interact positively with peers and supervisors
Patience, empathy, and a unique ability to manage stress
Ability to work under pressure and adapt quickly to adverse situations
Technical aptitude and the ability to pick up new technology quickly
Familiarity with ticketing systems
Experience with policy work, or help resource project management
Able to follow guidelines and instructions
Ability to think outside the box
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to Portugal (work on site - Lisbon or Porto)
Benefits.
Signing bonus
Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
Required language: Dutch
País del trabajo: Portugal.
Número de puestos: 1.
Empleador: Jobs Europe AB.
Instrucciones para solicitar:
Oferta de trabajo obtenida del portal Eures, con fecha 13 de Abril de 2024, y con identificador de la vacante:28708217.
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