Contratación de agente de centro de atención al cliente en Portugal

Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!

Your responsibilities and impact as a Digital Marketing Customer Advisor will be:Provide support to customers via chat, email and phone

Provide pre and post-sales support for all self-service products

Provide product and tool support to improve clients’ experience

Respect established procedures and quality of service agreements, achieving and excelling individual and team targets

Skills, qualifications and interests you need to succeed in this role:You have a native level of Dutch or Flemish and fluent level of English (at least B2-C1)

Previous experience in customer service and social media marketing

You have very good communication skills

Provide pre and post-sales support for all products

You are motivated, reliable and committed in your work

You have a drive for excellence and professionalism

What’s in it for you?Type of contract: a long-term fixed term contract, renewable every year

Working hours: full time (40h/week) on rotating shifts (depending on the project)

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1040€ gross/month

Excluding accommodation: 1298€ gross/month

For international candidates:

Reimbursement of your initial flight expenses after 9 months

Airport pick-up

Yearly two-way flight ticket back to your home country (within the EU)

Help in paperwork, opening bank account, etc. upon your arrival

Free Portuguese lessons, cooking classes, sport activities and social events organized by the company

Real career opportunities in different career paths

(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

What should you expect from living in Lisbon?A colourful city view and a rich cultural history

Pros of living in a European capital on a budget

Delicious Portuguese cuisine and famous cafe culture

Friendly people, good vibes and a happy-go-lucky urban life

Warm climate all year and a sunny beach life next to the Atlantic

A large English-speaking local community and international environment

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Required language: Dutch