Trabajos en Portugal de agente de centro de atención al cliente

Is a career in Customer Service what you are looking for?  

As one of the top 3 leading Technology brands in the world, Microsoft will give you the opportunity to learn and do what you love.

You will not only have one of the technology pioneer company on your curriculum, you will also learn to work according to their business standards.

Microsoft offers different opportunities based on your level of experience and responsibilities you are ready to take! If you are willing to relocate to sunny Lisbon, Portugal, this is the right opportunity for you!

Your responsibilities and impact as B2B Sales Advisor for Microsoft will be:

Answering questions regarding products and services via phone (80% inbound, 20% outbound) and email

Supporting the clients who are mostly small and medium-sized companies in the sectors of health care, industry, administration, trade, finance, and education

Finding client-oriented solutions for all kinds of questions with a focus on the product lines Surface and Hololens

Giving information about products, prices, and discounts

Finishing orders and sales over the phone

Administrative tasks

Continuously contact with existing customers for possible optimization and updates

Skills, qualifications, and interests you need to succeed in this role:

You have a native level in French and a good command of English

You have experience in sales or are at least sales-oriented

You have good negotiation skills or want to acquire them!

You work precisely and are comfortable with administrative tasks

You are technically interested

You are motivated, reliable, and committed to your work

You have a drive for excellence and professionalism

You have excellent communication skills

You are a real team player and willing to work with many other nationalities

What's in it for you?

Type of contract: a long-term fixed term 12 months contract, renewable every year

Working hours: Monday to Friday from 9am to 6pm

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1040€ gross/month (based on level of experience)

Excluding accommodation: 1240€ gross/month (based on level of experience)

For international candidates:

Reimbursement of your initial flight expenses after 9 months

Airport pick up

Yearly two-way flight ticket back to your home country (within the EU)

Help in paperwork, opening bank account, etc. upon your arrival

Private health insurance included from the first day of contract signature

Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

Real career opportunities in different career paths

Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.

Required language: French