Oferta de empleo en Portugal de agente de centro de atención al cliente

Do you speak French fluently? Are you looking for your next exciting experience?

On behalf of our multinational client, we are searching for enthusiastic and communicative people to work as French Customer Consultants!

Explore new places, meet new people and expand your soft skills all together at the beautiful Lisbon!

Ready for an adventure? Apply now!

Responsibilities:

Answer customer queries via phone, email or chat, building customer trust through empathetic personalized conversations

Strive for first call resolution and taking true ownership of customer needs and issues, engaging with clients in a friendly and professional manner.

Actively listening to their concerns, offering support and solutions to customers in accordance with the company’s customer service policies.

Requirements:

Native/near-native level of French

At least B2 level in English

Ability to multitask, prioritize and manage time effectively

Strong phone contact handling skills & active listening

Problem-solver, Active listener

Benefits:

Competitive salary

Monthly bonus

Covered relocation

Medical insurance

Top-notch ongoing training and development

Activities offered by the company such as sports, culinary activities

Career development opportunities

You will join a leading multinational company in the call center market

Free Portuguese lessons

RELOCATION PACKAGE

Flight ticket

Free housing

Free pick-up on arrival from the airport to your accommodation

Required language: French