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Head Of Infrastructure Services

Clasificación del trabajo: Directores y gerentes.

Managers

Descripción de la oferta de trabajo:

Head of Infrastructure Services - Financial Services Head of Infrastructure Services A strategic level hire to join a Global Investment Manager accountable for delivering strategic guidance for the Infrastructure Services teams raising the levels of process maturity, compliance, best practice and continuous service improvement.

You will be a team motivator, required to build and inspire an infrastructure department whilst keeping the ability to "roll the sleeves up" if required.

Key Responsibilities/Accountabilities: Engage with business stakeholders at all levels to manage service delivery, building strong relationships and managing service reviews Provide strategic leadership to the operational infrastructure technology team.

Member of the IT Management leadership team.

Work with other members of this team to ensure great customer service and support the move of a global operating model.

Collaborate effectively with other technology colleagues globally.

Management and operation of the data centre and network infrastructure including server, storage and backup services and all infrastructure hosted in data centres and server rooms.

Also provide technical 3rd line support for desktop environment Management and operation of all network services (local and wide area) Management and operation of telephone service through SaaS vendor You will be expected to establish best practices and pro-actively drive operational improvement Maintain a secure environment, managing any risk to business information and infrastructure Ensure compliance with regulatory requirements Manage the financial governance of the infrastructure operations budget, including planning and definition of the annual budget and delivery of services within the approved budget Establish Service Catalogue detailing SLAs and consumption based costing to support the annual allocation process Manage the disaster recovery site facility and ensure operational availability at all times.

Manage periodic maintenance including patching and infrastructure refresh work to help achieve a reliable environment and reduce outages and down time Ensure routine standard operation procedures are documented and followed Manage Operations work priorities and use resources as effectively as possible.

Provide support where needed with cyber security and vulnerability management to ensure there is an understanding of what the ideal target state looks like and ensure a plan of actions is established and implemented to address gaps by priority.

Provide technical support for local IT in the event of major incidents such as a Cyber Security issue or a local Disaster.

Provide support for use of cloud based SaaS, PaaS and IaaS solutions, assist with licensing leveraging the Enterprise offerings where economical and drive forward with our cloud first strategy Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

País del trabajo: Reino Unido.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Tipo de contrato: Jornada completa.

Empleador: Hays Specialist Recruitment.

Instrucciones para solicitar:

Apply by visiting this page: https://findajob.dwp.gov.uk/details/4442174

Identificador de la vacante:4442174.

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