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German Speaking Customer Support Agent (E-Mail-Agent/in)

Empleos de Empleados de centros de llamadas en Malta

Clasificación del trabajo: Personal de apoyo administrativo : Empleados en trato directo con el público : Empleados de servicios de información al cliente : Empleados de centros de llamadas.

Ħaddiema li jagħtu appoġġ klerikali : Skrivani li jaħdmu fis-servizzi tal-konsumatur : Ħaddiema li jagħtu informazzjoni lill-klijent : Skrivani li jaħdmu fiċ-ċentri ta’ kuntatt għall-għoti ta’ informazzjoni

Descripción de la oferta de trabajo:

Stellenangebotsbeschreibung:

As a customer support agent with Besedo in Malta, you will be working for one of the largest German online marketplaces. In your daily work, you are responsible to answer customer enquiries via e-mail on all topics of the online marketplace.

Your tasks and responsibilities:

While our artificial intelligence systems and online content moderators monitor the online marketplace in the background, you as Customer Support Agent are the supporting contact to the users of the online marketplace. Your task is to provide a solution-oriented approach for the users to make their online experience safe, enjoyable and convenient. You will learn how to give advice and guidance and how to respond to questions and complaints.

To Succeed in this role, you have:

•    fluent in German (essential)

•    excellent verbal, writing and interpersonal communication skills

•    attentive eye for detail

•    basic computer skills

•    willingness to work shifts

We offer you::

•    defined career ladder with 6 levels as well as expert and team leader positions

•    comprehensive training at every career step

•    private health insurance

•    indefinite employment contract

•    great team, regular events and a pleasant and modern workplace in the heart of Malta

•    free English and Maltese language courses at our office

•    assistance with moving to Malta (flight, taxi, hotel)

•    free shuttle service after the late shift

•    discounts for fitness studios, restaurants, wellness, travel, etc.

•    support in all bureaucratic processes (e.g. tax and social insurance)

Would you like to have a positive influence on the digital world? Then send us your application! Your resume is sufficient and it only takes a few minutes!

País del trabajo: Malta.

Número de puestos: 5.

Tipo de puesto: Contratación directa.

Tipo de contrato: Tiempo parcial, Flexible, Jornada completa.

Empleador: Besedo Ltd. (http://www.besedo.com).

Instrucciones para solicitar:

Gewünschte Bewerbungsarten: über Internet Internetadresse: https://besedo.com/career/malta/ Geforderte Anlagen: Geforderte Anlagen: Lebenslauf Stellenangebot-Details in der Jobbörse der BA aufrufen: 10000-1171274214-S

Forma de contacto:

  • Dirección: Besedo Ltd., Triq C. De Brocktorff, Level 2 The Emporium, MSD 1421 Msida, Malta
  • Teléfono: +356 7984 0080
  • Correo electrónico: david.radkebesedo.com

Identificador de la vacante:10000-1171274214-S.

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