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Empleo de Agentes de compras y consignatarios en Países Bajos

Export Shipping Employee Emerging Markets

Clasificación del trabajo: Técnicos y profesionales de nivel medio : Profesionales de nivel medio en operaciones financieras y administrativas : Agentes comerciales y corredores : Agentes de compras y consignatarios.

Technici en vakspecialisten : Vakspecialisten op het gebied van bedrijfsbeheer en administratie : In- en verkopers en makelaars : Commissionairs

Descripción de la oferta de trabajo:

Careers that Change Lives

To support our Customer Care Service within the Emerging Markets department we are currently looking for a fulltime customer focused, pro- active and accurate Senior Customer Service Representative to work cross business and cross regional.

A Day in the Life

We offer you a position where you contribute to the company strategy in the areas of customer experience, strong business growth, operational leverage & continuous improvement by acting as a responsible, accountable partner with a high commitment towards our customers.

As Senior Customer Care Operations Representative you provide a professional level of support by applying a broad knowledge of Medtronic processes, tools and policies. You have the ability to monitor product and information flows as well as resolving issues in an efficient, compliant and effective way to ultimately strive for the highest level of customer experience.

Responsibilities include processing orders in ERP (i.e. SAP) systems, manage all incoming calls, handle all incoming e-mails to (Customer Service shared) mailboxes, dealing with requests, letter of credits and tender documents.

The job entails close working relationships with distributors, EMEA sales offices & sales force, Customer Care Shared Service Centers, Regional businesses department, finance, regulatory, operations, transport, supply chain department and banks.

The challenge is getting to know the customer, comply with their specific requirements, take care of their needs and strive to exceed their expectations.

Our Customer Care Operations Emerging Market team forms the business contact for sales orders and inquiries for customers in Middle East, Africa, Central Asia, Russia, Eastern Europe, India and Latin America. In close co-operation with distributors, business managers, finance departments, shipping department and supply chain, we ensure excellent quality, swift delivery and ultimately our patients' safety and health!

You are responsible for monitoring physical & information flows and you manage all incoming calls (including orders) and incoming e-mails to Customer Service shared mailboxes. Furthermore, you are responsible for issue resolution and reactive communication towards the customer, including coordination of the issues especially with other teams.

País del trabajo: Países Bajos.

Número de puestos: 1.

Tipo de puesto: Contratación directa.

Nivel educativo: Educación terciaria de ciclo corto.

Experiencia: 2 años.

Tipo de contrato: Jornada completa.


Idiomas: inglés.

Instrucciones para solicitar:

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Forma de contacto:

  • Ciudad: HEERLEN; Código postal: NL-6422PJ; Calle: EARL BAKKENSTRAAT, Número: 10
  • Sitio web:

Identificador de la vacante:59474866.

Ver las 54 ofertas de trabajo de Técnicos y profesionales de nivel medio : Profesionales de nivel medio en operaciones financieras y administrativas : Agentes comerciales y corredores : Agentes de compras y consignatarios ofertadas.

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